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Account & Registration10 questions
Go to 365pkt.app/register, fill in your full name, email address, Pakistani mobile number, date of birth, and a password. Tick the 18+ confirmation and agree to the Terms and Conditions. Your account is active within seconds. The entire 365pkt registration process typically takes under two minutes on any smartphone.
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Yes, completely free. Creating a 365pkt account costs nothing and there is no subscription fee. You only add funds when you are ready to play. The minimum first deposit is Rs 500.
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You must be at least 18 years of age to register and play on 365pkt. This is verified during the KYC process at first withdrawal. Any account found to belong to a person under 18 is closed immediately and deposits returned. 365pkt does not permit underage play under any circumstances.
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No. Each player is permitted one 365pkt account only. Opening duplicate accounts — with different email addresses, phone numbers, or names — breaches the Terms and Conditions. If duplicate accounts are found, both will be closed and balances may be forfeited. If you have forgotten your login, use the password reset feature or email support@365pkt.app.
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KYC verification is triggered at your first significant withdrawal. Log in to 365pkt, go to Account Settings → Verification, and upload a clear photo or scan of your CNIC (front and back). Most 365pkt KYC reviews complete within a few hours during business hours. Verification is a one-time process — once approved, future withdrawals process without additional document requests.
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Click "Forgot password?" on the 365pkt login page, enter your registered email, and a secure reset link will be sent within 60 seconds. The link expires after 10 minutes. If you do not see the email, check your spam folder. Alternatively, use the Mobile OTP login tab if you remember your registered +92 number.
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To update your contact details, log in to 365pkt and go to Account Settings → Personal Details. You will need to verify the change via an OTP sent to your current registered mobile number. For security reasons, some changes may require a brief manual review by the 365pkt support team before they take effect.
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To permanently close your 365pkt account, email support@365pkt.app with the subject "Account Closure Request" from your registered email address. Withdraw any remaining PKR balance first — balances in closed accounts are held securely and can be claimed for up to 12 months. If you are closing the account because of gaming concerns, please consider the self-exclusion tool as an alternative.
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Yes. 365pkt uses 256-bit SSL encryption on all pages and data transmissions. Your personal information and CNIC data are stored in secured, encrypted databases. 365pkt does not sell or share your data with third parties for marketing purposes. Full details of how your data is handled are in the Privacy Policy.
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365pkt is designed for Pakistani players and accounts are registered with Pakistani mobile numbers. If you are temporarily outside Pakistan — travelling or working abroad — you should still be able to log in. However, if 365pkt detects a login from an unusual location, a security verification step may be triggered. Pakistani players abroad should ensure their registered email and mobile number are accessible.
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Deposits & Withdrawals10 questions
365pkt accepts all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard (cards issued by Pakistani banks). All transactions are in Pakistani Rupees (PKR). There are no international wire transfers or currency conversions required.
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The minimum deposit on 365pkt is Rs 500. This applies across all payment methods — Easypaisa, JazzCash, NayaPay, IBFT, and cards. There is no maximum deposit limit for standard verified accounts, though individual payment providers may impose their own transaction limits.
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Easypaisa, JazzCash, NayaPay, and SadaPay deposits typically appear in your 365pkt balance within seconds of confirmation. IBFT bank transfers can take 15–30 minutes depending on your bank's processing time. Card payments are usually instant. If a deposit has not appeared after 30 minutes, contact 365pkt support with your transaction reference.
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Most 365pkt withdrawals to Easypaisa and JazzCash are processed within 4 hours of request. IBFT bank transfers typically take 4–24 hours depending on your bank. Card withdrawals take 1–3 business days. These are processing times from 365pkt's side — once released, the receiving institution handles the final posting to your account.
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365pkt does not charge fees on deposits. There is no processing fee added when you deposit via Easypaisa, JazzCash, or any other supported method. For withdrawals, 365pkt does not apply a platform fee on standard withdrawals. Note that your individual payment provider (e.g., your bank for IBFT) may apply their own transaction charges, which are outside 365pkt's control.
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The minimum withdrawal on 365pkt is Rs 500. You can request a withdrawal for any amount at or above this figure, provided your account is fully KYC-verified and no active bonus wagering requirements are outstanding on the funds you wish to withdraw.
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The most common reasons for a 365pkt withdrawal delay are: KYC verification not yet completed, active bonus wagering requirements not met, a discrepancy between the payment account name and the 365pkt account name, or a pending security check on large withdrawals. Check your account notifications for any outstanding actions. If none apply, contact support@365pkt.app with your withdrawal reference number.
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365pkt's standard policy requires that withdrawals be made to the same payment method used for the initial deposit — this is an anti-money-laundering requirement. If you need to withdraw to a different method (for example, if your Easypaisa number has changed), contact 365pkt support who can guide you through the verification process for the new payment method.
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If your 365pkt withdrawal request is still in "Pending" status, you can cancel it from your Withdrawal History in the account dashboard. Once a withdrawal moves to "Processing" or "Completed" status, it cannot be reversed. If you cancel a pending withdrawal, the funds return to your 365pkt balance immediately.
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365pkt runs deposit bonus promotions for new and returning Pakistani players from time to time. Available offers are shown in your account dashboard under "Promotions" after you log in. Bonus terms — including wagering requirements — are stated clearly with each offer. 365pkt does not apply hidden bonus conditions.
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Cricket Betting8 questions
365pkt covers all major international cricket formats — Test matches, ODIs, and T20Is — as well as domestic tournaments including the Pakistan Super League (PSL), Big Bash, IPL, The Hundred, and more. Pre-match and live in-play betting are both available on cricket betting at 365pkt.
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365pkt offers 40+ markets per major cricket match including: Match Winner, Top Batsman, Top Bowler, Man of the Match, Total Runs (over/under), Method of First Wicket, Number of Sixes, Innings Runs, Toss Winner, and ball-by-ball live markets during in-play sessions. PSL matches typically have the widest market selection on 365pkt.
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Yes. 365pkt offers live in-play cricket betting on all major matches. Odds update ball by ball in real time. You can bet on next-ball outcomes, current over totals, team innings targets, and more while the match is in progress. Live cricket betting at 365pkt is available on mobile — no desktop required.
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The minimum cricket bet at 365pkt is Rs 50. There is no obligation to bet large amounts — 365pkt is designed for Pakistani players at all budget levels. Maximum bet limits vary by match and market and are displayed on the bet slip before you confirm any wager.
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If a cricket match at 365pkt is abandoned before a result is reached (e.g., due to rain), most pre-match markets are voided and stakes returned to your 365pkt PKR balance. Some markets — like Toss Winner — may settle if the relevant event occurred before abandonment. The specific settlement rule for each market is stated in the 365pkt Terms and Conditions.
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365pkt displays cricket odds in decimal format by default (e.g., 1.90). This means your potential return equals your stake multiplied by the odds. A Rs 1,000 bet at odds of 1.90 returns Rs 1,900 total (Rs 900 profit + your Rs 1,000 stake) if successful. You can switch between decimal, fractional, and American odds in your 365pkt account settings.
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Yes. 365pkt supports accumulator bets — also called parlays or combo bets — on cricket. You can combine multiple match winner selections across different games onto one bet slip. If all selections win, your returns are multiplied across all the combined odds. Accumulator minimum is two selections. Maximum accumulator odds are displayed on the bet slip at 365pkt before you confirm.
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Cricket bet winnings at 365pkt are settled and added to your PKR balance within minutes of the official result being confirmed. For live in-play markets, settlement happens within seconds of the market closing. Pre-match bets settle as soon as the relevant official result is declared by the governing body.
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Live Casino & Slots8 questions
365pkt offers a full casino suite including: Andar Bahar (live dealer, Pakistan's favourite), Teen Patti, Roulette (European live and RNG), Blackjack, Baccarat, Dragon Tiger, and Jackpot Slots with progressive prizes paid in PKR. Live tables are open 24 hours a day, 7 days a week.
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Yes. All RNG (Random Number Generator) casino games on 365pkt use certified, audited RNG engines that produce genuinely random outcomes. Live dealer games use physical cards and roulette wheels in professionally operated studios — the outcome cannot be pre-determined. The 365pkt RTP (Return to Player) percentage for each slot game is listed in the game information panel.
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Live casino minimum bets at 365pkt vary by game and table. Most Andar Bahar and Roulette tables have minimums starting from Rs 50. Higher-stakes VIP tables are also available for players who prefer larger bet sizes. The minimum and maximum bet for any table are displayed before you join the table.
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Progressive jackpot slots on 365pkt accumulate a portion of every PKR stake placed across the network into a prize pool. When a player triggers the jackpot — usually by landing a specific symbol combination — they win the entire accumulated prize. Jackpot amounts are displayed live on the slot game. All jackpot wins are paid to your 365pkt PKR balance and can be withdrawn via your preferred Pakistani payment method.
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Yes. All 365pkt casino games — including live Andar Bahar, Roulette, and jackpot slots — are fully playable on Pakistani smartphones and tablets. No app download is needed; the games run in your mobile browser. 365pkt's casino is optimised for 4G connections and works smoothly on standard Android and iOS devices used in Pakistan.
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Andar Bahar is a traditional South Asian card game very popular in Pakistan. A single card (the "joker") is placed face up in the centre. Players bet on whether a matching card will appear on the Andar (inside/left) or Bahar (outside/right) side. 365pkt's live Andar Bahar tables feature real dealers and run 24/7. Visit the Andar Bahar page for full rules and how to get started.
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Yes. 365pkt offers live dealer roulette tables with real wheels, real balls, and live-streamed dealers. Both European Roulette (single zero, better odds) and additional variants are available. The live tables are open around the clock. Visit the Roulette page on 365pkt for table options and minimum bets.
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If your internet connection drops during a live casino game on 365pkt, the round is completed on the server side. When you reconnect and reload the game, you will see the result of the round along with any winnings credited or stakes deducted. 365pkt's servers log all game states, so you are never at risk of losing a settled result due to a disconnection.
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Sports Betting & Virtual Sports6 questions
365pkt covers all major international football leagues for Pakistani players: English Premier League, La Liga, Serie A, Bundesliga, Ligue 1, Champions League, Europa League, and international tournaments including the FIFA World Cup and AFC competitions. Live in-play football betting is available on selected matches. Visit the Football Betting page for current fixtures.
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Virtual sports on 365pkt are computer-simulated sporting events — football, horse racing, motorsport, and more — that run around the clock regardless of real-world schedules. Each event uses certified RNG technology to determine outcomes. Betting options are similar to real sports. Virtual sports are a good option for 365pkt players who want to bet during breaks in live sports calendars.
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If a football match covered by 365pkt is postponed, all pre-match bets on that fixture are voided and stakes returned to your PKR balance. If the match is rescheduled and takes place within 48 hours, some markets may remain open. The specific rules for each scenario are detailed in the 365pkt Terms and Conditions.
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Cash-out availability on 365pkt depends on the sport, market, and whether the event is in-play. When a cash-out option is available on your bet, a "Cash Out" button appears on the bet details page showing the current value 365pkt will offer. Accepting cash-out settles the bet immediately at that value, regardless of the final result.
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Virtual sports results on 365pkt are determined by certified RNG (Random Number Generator) software that produces statistically random outcomes for every event. The RNG is independently audited and certified. No human operator can influence the result of a virtual event. This makes virtual sports fair and unpredictable in the same way that a roulette wheel or slot machine is.
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365pkt's current main sports offering covers cricket, football, and virtual sports. The platform continues to expand its market coverage. Check the sports section after logging in to 365pkt for the most current list of covered sports and events — new sports and leagues are added regularly based on player demand from Pakistan.
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Responsible Gaming6 questions
Log in to 365pkt and go to Account Settings → Responsible Gaming → Deposit Limits. Choose Daily, Weekly, or Monthly, enter your PKR limit, and confirm. The limit takes effect immediately. Reducing a limit is instant; increasing a limit requires a 24-hour waiting period. Full details are on the Responsible Gaming page.
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A cool-off period on 365pkt is a temporary pause on deposits and betting — available in 24-hour, 7-day, or 30-day durations. During a cool-off, you can still log in and request withdrawals of your existing balance. Cool-offs activate immediately and cannot be shortened once set. Withdrawals remain open throughout.
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Email support@365pkt.app with the subject "Self-Exclusion Request" from your registered email address. State whether you want a temporary exclusion (3 months, 6 months, or 12 months) or a permanent exclusion. Your 365pkt account will be locked within minutes and you will be removed from all marketing communications. The account cannot be reopened during the exclusion period.
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Yes. If you activate a cool-off period or self-exclusion on 365pkt, all marketing communications — promotional emails, SMS offers, and in-platform bonus notifications — are automatically paused for the duration of your restriction. You do not need to separately unsubscribe from marketing when using a responsible gaming tool.
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If someone close to you appears to be harmed by their 365pkt usage, encourage them to contact support@365pkt.app directly. The 365pkt support team handles all responsible gaming requests sensitively and without judgment. They can guide the account holder through the self-exclusion process. For advice on how to approach the conversation, our support team can also assist at support@365pkt.app.
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Yes, completely free. Every responsible gaming tool on 365pkt — deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion — is available to all registered players at no cost. There is no premium tier required. These tools are a standard feature of every 365pkt account from day one.
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Technical & App5 questions
365pkt is fully accessible via your mobile browser on any Pakistani smartphone — no app download is required. The mobile website is optimised to perform like a native app: fast loading, smooth navigation, and full feature access including deposits, live betting, casino games, and withdrawals. Simply visit 365pkt.app in your Chrome or browser and bookmark it to your home screen for one-tap access.
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First check that your mobile data or Wi-Fi connection is working by loading another site. If the connection is fine, try clearing your browser cache (Settings → Privacy → Clear Browsing Data in Chrome) and reload. Disable any VPN you may be running. If the 365pkt website still does not load, try a different browser (e.g., Firefox for Android). If the issue persists, email support@365pkt.app — it may indicate brief scheduled maintenance.
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365pkt is optimised for Google Chrome (Android and iOS), Safari (iOS), and Firefox (Android). For the best experience on 365pkt — especially for live casino games — use the latest version of Chrome on your Pakistani smartphone and ensure JavaScript is enabled. Older browser versions or heavily restricted browser modes may affect performance.
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365pkt customer support is available 24 hours a day, 7 days a week. You can reach the team via: Live Chat (accessible from any page while logged in to 365pkt), or Email at support@365pkt.app. For responsible gaming urgencies, put "Responsible Gaming — Urgent" in the email subject line — these are processed as top priority. Support agents are familiar with the Pakistani context and communicate in plain, clear English.
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The primary language of 365pkt is English, which is widely understood by Pakistani online users. The platform currently does not offer a full Urdu interface. However, 365pkt's support team is able to assist Pakistani players in plain, accessible English and can accommodate communication needs on a case-by-case basis.
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Live card tables — including Teen Patti and Andar Bahar — running 24/7 on 365pkt.
